Company Info
POLICIES AND OPERATIONS
Health & Safety Policy
Coast to Coast Solutions Pty Ltd is fully committed to its moral obligations and legal responsibilities in the aspect of Occupational Health and Safety. We consider our highest priority at all times to ensure the continued safety and good health of employees and sub-contractors throughout all projects. Through continuous discussions with our workforce and sub-contractors, our goal is to maintain safe work environments, machinery and equipment and safe systems of work at all times.
Coast to Coast Solutions Pty Ltd takes extremely seriously their obligation to providing all necessary training and instructions to employees in establishing safety awareness programs directed at accident prevention and the elimination or at least reduction in the incidence of work related injury or illness. However, if an accident does occur, we are equally committed to providing appropriate Occupational Rehabilitation Services for employees to assist them back to their pre-accident employment, should they sustain a workplace injury or illness in spite our efforts to prevent such occurrences.
We strenuously encourage all employees to contribute significantly to our safety effort by accepting their responsibility to take steps to ensure not only their own health and safety, but also the health and safety of their fellow workers. To this end, they must ensure they adopt and adhere to safe work practices, use personal protective equipment and clothing as and when directed or required, and comply with all rules, regulations and Codes of Practice established to ensure ongoing workplace safety and health. We also encourage employees to highlight any concerns they may have in relation to their health and safety to Management.
We will continue to strive for the best possible standard in workplace health and safety by actively promoting our requirements in this regard for all our work operations. Furthermore, it is our position that all work activities undertaken by our employees or sub-contractors, shall be carried out in a professional manner and be of a standard that does not in any way pose a risk to the safety of members of the public, or for that matter, damage the environment.
We believe that through joint participation, consultation and co-operation between Management, employees and sub-contractors, we can satisfactorily achieve our safety objectives to the satisfaction and benefit of all concerned.
Indigenous Policy
Coast to Coast Solutions Pty Ltd is very conscious and committed to the concerns, heritage and environment of the Aboriginal communities and recognises their needs during our operations. Coast to Coast Solutions Pty Ltd Policy in this regard at all times is the following:
- To respect the customs, culture and traditions of Indigenous communities to which our Company activities and personal may come in contact with.
- To consult with Indigenous communities on field operations that may affect Aboriginal economic, cultural or social well-being.
- Identify aboriginal sites of cultural or religious significance that may be in proximity of civil work or development being completed by our company
- We pride ourselves in being an equal opportunity employer with a large emphasis on employing local skilled people to undertake projects in their respective areas
We encourage indigenous organisations to provide where possible contract services should they be needed. We will endeavour to ensure that these policy guidelines apply in any joint venture in which it has an interest. The management of Coast to Coast Solutions Pty Ltd are responsible for the development, implementation and promotion of this policy.
Environmental Policy
Coast to Coast Solutions believes in the importance of the environment not only to the success of our business but also to future generations in an economical, social and environmental capacity. We are committed to operating safely, reliably and efficiently while reducing our footprint on the natural environment and social surroundings for the benefit of current and future generations.
Our aims to achieve these objectives are the following:
- During our planning and decision making process the environment is considered highly.
- Reducing pollution emission and waste to including the efficient use of water and energy.
- Sub-contractors are expected to have similar environmental standards.
- Environmental legislation and Codes of Practice to be strictly adhered to.
- Monitoring of environmental performance on a regular basis and continually seeking improvement.
- Training to be conducted on all environmental issues with employees and encourage participation.
Public Relations
Be Polite at all Times
Coast to Coast Pty Ltd employs a delegated person to deal with any public relation issues. Their role is to answer any problems with the public when they arise before the issue escalates. We strive at all times to be polite and courteous to the general public and Coast to Coast Pty Ltd follows a strict protocol on this matter as set out below at all times.
- CHECK that the residents of a property have given consent by way of an entry notice or knock at their door to ask consent for entry to their property.
- CHECK that you have a resident’s permission before using the water on their property – even if it’s just for a drink.
- CHECK that prior to digging anywhere on any property, photos are done, sprinklers have been checked for location and operation and if not working, the condition of them is agreed in writing by the owner.
- CHECK with the resident of a property before closing any driveways. This will allow the resident to make alternative parking and vehicle access arrangements in case of an emergency.
- CHECK your time and try not to leave any driveways closed over night unless totally unavoidable and let the site manager know of the problem and closure.
- CHECK your habits, don’t use resident’s yards as a toilet.
- CHECK your work area, don’t leave papers or any rubbish behind after morning tea or lunch breaks, or leave any pipes, fittings, tools or other obstructions lying around the site that could cause any member of the public to trip over or run into.
- CHECK you are not driving fast, recklessly, with loads unsupported, loads not tied properly, tip trucks over loaded or spilling their load.
- CHECK you have not left any holes or trenches uncovered or unfenced, to do so invites public accidents.
Training & Competency
Coast to Coast Pty Ltd takes it’s legal obligations very seriously and all times will provide employees with all necessary Information, Instruction, Training and Supervision so they can carry out their work in a hazard free environment.
The delegated person(s) shall at all times be responsible for ensuring that all employees receive the necessary training that shall be pre-determined through our Training Needs Analysis. Occupational Safety and Health Training shall be initiated on three levels: A. Induction Training/ On the Job Training B. In-house Training Sessions C. External Training Coursed
A: Induction Training
As new employees are recruited there will be a statutory requirement to complete our Induction Training so as to give them a clear understanding of our operations and Occupational Safety and Health policy with procedure requirements for the continued health and safety of all persons in the workplace.
No Coast to Coast Pty Ltd Pty Ltd personnel shall be permitted to enter the worksite, start work on the worksite or remain on the site unless authorised to do so. Persons at the site are categorised as follows:
Visitors and short term (1 day or less) sub-contractors, those who will not engage in work at the Site and shall be under the guidance of a fully inducted person. Visitors shall undertake a short Visitor Induction and sign the visitors’ book.
Coast to Coast Pty Ltd employees and long term (1 day or more) sub-contractors, who shall engage in work as directed, shall be fully inducted.
Coast to Coast Pty Ltd Safety induction training, together with a general induction, shall be provided prior to the commencement of their employment.
The Safety Induction Training will cover important topics such as:
- Safety Policy
- Introduction of the organisational structure of the company
- Accident/Incident Reporting Procedure
- Emergency Response Procedures
- Location of Fire Fighting Equipment
- Location of First Aid Kit and Procedures for Use
- Personal Protective Equipment (PPE) and Clothing
- Machinery/Equipment Usage (including Mobile Plant)
- Manual Handling/Materials Handling
- Electrical Safety
- Vehicle/Plant Movement
- Alcohol and Drugs
- Code of Conduct
- Quality Awareness
The delegated person(s) shall conduct the Safety Induction Training, ensuring all necessary details are recorded and that “Inductees” receive written information on the induction training they have received. The Induction Record shall be used to record Safety Induction Training.
On-the-Job Training/Instruction
Coast to Coast Pty Ltd personnel are extremely competent in civil works operations however where the need arises On-the-Job Training/Instruction will be provided. When new employees, who are qualified in their occupation but unfamiliar with our work operations, will be provided with On-the-Job Training.
In the case of the operation of machinery/equipment no employee will be permitted to operate or use any machinery/equipment unless they have been trained/instructed in the correct (and safe) use of the item, particularly if the equipment requires specialised operator training.
The delegated person(s) shall be responsible for ensuring this requirement takes place and if necessary, shall arrange for the necessary training/instruction to be provided.
B:Training Sessions (Internal)
“In-House” Occupational Health and Safety training sessions, as well as general training, shall be an ongoing initiative, albeit in a limited capacity due to the size of our organisation. Such training will be subject to organisational and individual needs and will in all likelihood, be coupled with On-the-Job Training.
All internal training shall be recorded on the Training Matrix and Training Assessment Form. Documentary information such as training notes and other training handouts will be supplied where possible and practical.
C:Training Courses (External)
The vast majority of formal training, whether in Occupational Safety and Health or general training, will be through attendance at training courses outside the organisation. This training will generally be competency based, with pre-determined, expected learning outcomes. The employee’s personal file (Training Record) and Training Matrix shall be used to record evidence of attendance and successful completion of any courses attended.
Where the training is of a nature that requires Certification to a particular Level of Competency, the training provider shall be accredited by a relevant authority to deliver that training.
Driver/Plant Operator Training
Coast to Coast Pty Ltd implements a very strict policy that only employees with relevant licenses/Certificates of Competency where applicable, shall be permitted to use vehicles or operate plant and machinery. Employees must hold a current license /certification for the appropriate equipment being operated (eg. vehicle class etc). Documentary evidence (copy) of the license or Certificate of Competency shall be retained on the employee’s personal file and recorded on the Training Matrix.
Initial verification of licenses/certificates etc shall be done at the time of Safety Induction Training and will be recorded on the Induction Record. This documentation shall be subject to regular checking and review to ensure validity and appropriateness to the work tasks being performed.
The verification of licenses also applies to any sub-contractors and their personnel, and if training is required for these people then it is at the cost of the sub-contractor.
First Aid and Emergency Response
Several employees within the organisation will be trained in Senior First Aid and this will be renewed when required to maintain a currency status under our Health and Safety Policy.
All employees will be trained in Emergency Response Procedures which will cover such events as Injurious Accidents and Fire Situations. The delegated person(s) shall be responsible for arranging this training and ensuring it is recorded on the Training Matrix.
Company Safety Rules
- Every site will have an emergency plan developed and tested.
- A fire and emergency warden will be appointed for each area that, during an emergency, will ensure the safe evacuation of all personnel, and the verification of the presence of all personnel at these points.
- A complete copy of the plan will be displayed in all the main work areas.
- Every employee will be trained in the contents of the emergency/disaster plan and made aware of their responsibilities in the case of an emergency.
- The Project Manager and fire and emergency warden shall instigate an investigation into the emergency and complete a report to be included in the Safety Reports. An incident report form may be utilised for this purpose.
Roles and Responsibilities
We are determined the following roles and responsibilities to be assumed during any emergency that occurs with our workplace.
Emergency Coordinator
There will be a senior management representative on site at the time of the occurrence. This individual will be responsible for the enactment of the emergency plan and the level of response. This person will also be responsible for the coordination of the response.
Assistant Emergency Coordinator
This individual will be the next most senior manager available. He/she will be responsible for liaison with statutory authorities, such as the police and Work Cover, as well as media liaison and contact with relatives. He/she must also keep the emergency coordinator constantly informed of the situation as changes occur.
Emergency and Fire Wardens
These people will be responsible for the safe evacuation of all personnel and visitors on the site at the time of the emergency. Other responsibilities will include accounting for all people and their whereabouts, and relaying a summary of this information to the emergency coordinator.
Emergency Procedures
We have prepared an emergency procedure and site management are trained in this emergency procedure. Emergency Response Wardens will be:
- Project Manager
- Supervisors
- Safety Officer
The above staff will form the core of the Site Crisis Team. Their responsibilities are:
- To assess, manage and rectify the emergency
- Obtain all necessary support from additional personnel for emergency services
- Co-ordinate the evacuation process
- Maintain a communication link with other interested parties
The following equipment shall be made available for emergencies:
- Mobile telephones
- Site vehicles and plant
- Fire Extinguishers
- First Aid Boxes
The location of the above equipment shall be determined after mobilisation on site and explained to all personnel during site inductions.
First Aid
We have the highest commitment to the provision of a safe and healthy workplace. However, in the event that an injury is sustained to an employee, contractor or visitor, the following contingencies have been put into place.
Trained and accredited senior first aid officers will be in the workplace. They shall be present on every shift.
Appropriately stocked First Aid Kits will be strategically located in all our workplaces.
These kits will be readily accessible and will be stocked with First Aid items that reflect the type of injuries that may occur in these workplaces. The supplies will be stored in dust-proof containers that will be subject to regular inspection to ensure cleanliness and serviceability.
Wherever possible during work activity, whether in the workshop or on worksites, someone will be available to utilise the contents of these kits in the administration of First Aid. Management will be responsible for inspecting and maintaining the kits. All employees are responsible to ensure that first aid stocks are maintained and re-supplied for each First Aid box.
All injuries shall be reported to your supervisor immediately, and recorded on the injury report form as soon as practicable after injury.
All injuries will also be investigated immediately and corrective actions instigated in accordance with the “Accident / Incident / Near Miss Reporting and Investigation” .
Liaising with Emergency Services
We firmly endorse the need for close liaison and cooperation with emergency services within our local area.
In accordance with this, the local police, fire and ambulance services will be informed of any works affecting the emergency transport in the works areas.
Emergency Preparedness, Response and First Aid
- Every site will have an emergency plan developed and tested.
- A fire and emergency warden will be appointed for each area that, during an emergency, will ensure the safe evacuation of all personnel, and the verification of the presence of all personnel at these points.
- A complete copy of the plan will be displayed in all the main work areas.
- Every employee will be trained in the contents of the emergency/disaster plan and made aware of their responsibilities in the case of an emergency.
- The Project Manager and fire and emergency warden shall instigate an investigation into the emergency and complete a report to be included in the Safety Reports. An incident report form may be utilised for this purpose.
Roles and Responsibilities
We are determined the following roles and responsibilities to be assumed during any emergency that occurs with our workplace.
Emergency Coordinator
There will be a senior management representative on site at the time of the occurrence. This individual will be responsible for the enactment of the emergency plan and the level of response. This person will also be responsible for the coordination of the response.
Assistant Emergency Coordinator
This individual will be the next most senior manager available. He/she will be responsible for liaison with statutory authorities, such as the police and Work Cover, as well as media liaison and contact with relatives. He/she must also keep the emergency coordinator constantly informed of the situation as changes occur.
Emergency and Fire Wardens
These people will be responsible for the safe evacuation of all personnel and visitors on the site at the time of the emergency. Other responsibilities will include accounting for all people and their whereabouts, and relaying a summary of this information to the emergency coordinator.
Emergency Procedures
We have prepared an emergency procedure and site management are trained in this emergency procedure. Emergency Response Wardens will be:
- Project Manager
- Supervisors
- Safety Officer
The above staff will form the core of the Site Crisis Team. Their responsibilities are:
- To assess, manage and rectify the emergency
- Obtain all necessary support from additional personnel for emergency services
- Co-ordinate the evacuation process
- Maintain a communication link with other interested parties
The following equipment shall be made available for emergencies:
- Mobile telephones
- Site vehicles and plant
- Fire Extinguishers
- First Aid Boxes
The location of the above equipment shall be determined after mobilisation on site and explained to all personnel during site inductions.
First Aid
We have the highest commitment to the provision of a safe and healthy workplace. However, in the event that an injury is sustained to an employee, contractor or visitor, the following contingencies have been put into place.
Trained and accredited senior first aid officers will be in the workplace. They shall be present on every shift.
Appropriately stocked First Aid Kits will be strategically located in all our workplaces.
These kits will be readily accessible and will be stocked with First Aid items that reflect the type of injuries that may occur in these workplaces. The supplies will be stored in dust-proof containers that will be subject to regular inspection to ensure cleanliness and serviceability.
Wherever possible during work activity, whether in the workshop or on worksites, someone will be available to utilise the contents of these kits in the administration of First Aid. Management will be responsible for inspecting and maintaining the kits. All employees are responsible to ensure that first aid stocks are maintained and re-supplied for each First Aid box.
All injuries shall be reported to your supervisor immediately, and recorded on the injury report form as soon as practicable after injury.
All injuries will also be investigated immediately and corrective actions instigated in accordance with the “Accident / Incident / Near Miss Reporting and Investigation” .
Liaising with Emergency Services
We firmly endorse the need for close liaison and cooperation with emergency services within our local area.
In accordance with this, the local police, fire and ambulance services will be informed of any works affecting the emergency transport in the works areas.
Hazard Identification, Risk Management and Control
General- Definitions
Hazard
The Occupational Health, Safety and Welfare Act (1984) broadly define a hazard as:
“Anything that may result in –
- injury to the person, or
- harm to the health of the person
Hazards also include anything that may cause damage to property. Workplace hazards can be divided into six basic classifications.
| Physical Hazards | Eg. Sharp cutting tools, unguarded machinery, slippery floor, fire etc. |
| Environmental Hazards | Eg. Noise, heat, cold, vibration, radiation, electricity etc. |
| Chemical Hazards | Eg. Any chemical material with harmful properties – gases, fumes, liquids etc. |
| Ergonomic Hazards | Eg. Poor tool and equipment design, task design, workstation design etc. |
| Biological Hazards | Eg. Bacterial, viral or fungal infections etc. |
| Psychological Hazards | Eg. Stress, anxiety, workload, harassment, discrimination etc. |
Error
“An error is a missing or inappropriate response to the performance of a task”
Accident
“An accident is an unwanted and unplanned event that interrupts normal activity and causes personal injury and/or property damage”.
Accidents are usually the result of errors and like errors, they are preventable.
Injury
“An injury is a unit of bodily damage caused by energy delivery that exceeds body threshold”
Body threshold means that point at which the body’s natural defences are overpowered or penetrated and injury occurs.
Risk Management
The steps carrying out effective Risk Management are;-
- Identify the hazard
- Assess the risk associated with the hazard
- Control the risk
- Review the process
The first and most important step in reducing the likelihood of an accident is hazard identification. This means identifying all workplace situations or events that could cause injury or illness.
The second step is an assessment of the level of risk of the hazards being identified. This step involves collecting information and making decisions. It is important to consider the extent of the harm or consequence from a hazard and the likelihood of harm occurring. If the assessment is that an unacceptable risk to health and safety exists, controls must be introduced to reduce the risk to an acceptable level.
There are three categories of control measures:-.
- Eliminate the hazard.
- Minimise the risk.
- Introduction of ‘back-up’ controls (when all other options in the previous categories have been exhausted).
The third step in effective risk management is to establish and maintain systems which give opportunity for regular evaluation and review procedures.
Evaluation means examining control measures to ensure risks are eliminated or reduced and without new hazards presenting unacceptable risk. The review system applies to the overall risk management process and checks the process is working effectively to identify hazards and manage risks.
Occupational Rehabilitation Policy
Coast to Coast Pty Ltd strongly believe that it is their duty as a company to prevent injury and illness by providing a safe and healthy working environment, which is, reasonably practical, without risk to our employees our sub-contractors health and safety. Our aim is to achieve a zero workplace incident record to negate the need for rehabilitation
In the event that an employee(s) our sub-contractor(s) working for Coast to Coast Pty Ltd sustaining an injury or illness then we are fully committed to carrying out a detailed due diligence so as to prevent recurrence.
Subsequently if an accident occurs management will proceed promptly to facilitate a rehabilitation programme for the employee(s) and other relevant parties. If an injured or ill employee(s) is incapacitated in excess of 14 days we will develop a return to work plan so as to facilitate their return to work which is sensitive to their needs.
Our occupational rehabilitation policy objectives are as follows:
- Following injury/ illness the rehabilitation process is commenced promptly to ensure speedy recovery.
- To maintain and encourage a positive work environment for the affected employee(s) and to provide alternative duties where possible if required.
- To appoint a senior management personnel to arrange the appropriate rehabilitation services and to liaise between all parties involved in the treatment of the employee(s).
- Ensure that participation in a rehabilitation program will not, in itself prejudice an injured worker(s).
Coast to Coast Pty Ltd believe that all employees and sub-contractors play an vital role to ensure the best possible outcome for an injured colleague(s) and that all successful rehabilitation requires involvement and commitment from everyone in the workplace including management .
The management of Coast to Coast Pty Ltd are responsible for the development, implementation and promotion of this policy.
Work Experience
- Solid plastering & Painting
- Concrete Patching
- Heritage plastering (white set ect)
- Concrete finishing
- Rendering & painting
- Plastering Lining and ceilings
- Supply and fit all colour render
House Keeping
Workplace Housekeeping is all Coast to Coast Solutions Pty Ltd personnel’s responsibility and one of the basic elements of our safety effort. The importance of the correct storage of all materials and equipment in designated areas only, whether in the workshop or on worksites cannot be over emphasised to all employees.
Walkways in the workshop must not be obstructed by materials or equipment and material waste is to be regularly collected and deposited in the receptacle designed for that purpose. All employees will be responsible for the general housekeeping in the workshop and on worksites.
Chemical Hazards Management (MSDS)
Coast to Coast Solutions Pty Ltd takes great importance to which chemicals and chemical products are used in our workplace from time to time however small. It is our policy that a Chemical Hazards Management strategy will be established to set the minimum acceptable standards in this regard. The will initiative will focus on safe handling, use, storage, transportation and disposal of all chemical substances in our workplace.